All shipments to SRI International must be prepaid.
All shipments must have the following:
Center name and address
Contact name, phone number, and email address
A detailed description of the fault
DO NOT SHIP CABLES OR POWER CORD
Download the repair form using the button below.
Fill out the repair form.
Ship all units prepaid shipping to the following address:
219 Forest Hills Road
Spartanburg SC 29303
Phone: (864) 576-0045
Or, Mail Your Payment to:
Supplier Resource Inc.
703 Shinnecock Hill
Seneca, S.C. 29678
Questions? Contact Us
SRI DEUTRONIC DEALERSHIP REPAIR FORM
Deutronic Warranty & Repair Terms:
For Units under manufacturer warranty (24 months from the date of manufacturer purchase), the customer is responsible for shipping costs to the repair center.
Non-warranty repairs (including misuse and abuse) are the sole responsibility of the customer. All units are to be shipped to the repair center without any cables or power cords. Invoice amounts must be paid in full before the repaired charger will be released.
There is a repair warranty on all repairs for a period of 6 months (parts and labor). Only the parts replaced during repair are covered by the repair warranty.