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Shipping Information
All shipments to SRI International must be prepaid.
All shipments must have the following:
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Center name and address
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Contact name, phone number, and email address
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A detailed description of the fault
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DO NOT SHIP CABLES OR POWER CORD
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Download and use the repair form above.
Ship all units prepaid to the following address:
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SRI International
219 Forest Hills Road
Spartanburg SC 29303
Phone: (864) 576-0045
Deutronic Warranty & Repair Terms
For Units under manufacturer warranty (24 months from the date of manufacturer purchase), the customer is responsible for shipping costs to the repair center.
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Non-warranty repairs (including misuse and abuse) are the sole responsibility of the customer. All units are to be shipped to the repair center without any cables or power cords. Invoice amounts must be paid in full before the repaired charger will be released.
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There is a repair warranty on all repairs for a period of 6 months (parts and labor). Only the parts replaced during repair are covered by the repair warranty.